Refund policy

Return & Refund Policy

Thank you for shopping with Appliances and Parts! We strive to ensure your complete satisfaction with every purchase. Please review our policy below for returns and refunds.

1. Eligibility for Returns

  • Returns are accepted within 30 days of the purchase date.

  • Items must be unused, in their original condition, and include all original packaging, tags, and accessories.

  • A valid proof of purchase (e.g., order number or receipt) is required for all returns.

2. How to Initiate a Return

  • To start a return, please contact our support team at appliancesandparts@yahoo.com with your order details and reason for return.

  • We will provide you with return instructions and a return shipping address.

  • Return shipping costs are the responsibility of the customer, unless the return is due to a fault or error on our part.

3. Refunds

  • Once we receive and inspect your returned item, we will process your refund within 5-7 business days.

  • Refunds will be issued to the original payment method used for the purchase.

  • Please note that shipping costs are non-refundable, except in cases where the return is due to an error on our part (e.g., incorrect or faulty item).

4. Exchanges

  • We currently do not offer direct exchanges.

  • If you need a different item, please return your original purchase and place a new order on our website.

5. Faulty or Damaged Items

  • If your item arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery.

  • Provide photos of the issue and a detailed description to help us resolve the matter quickly.

  • We will arrange a replacement or full refund at no additional cost, including return shipping if applicable.

6. Non-Returnable Items

The following items are not eligible for return or refund:

  • Custom-made or special-order items.

  • Items not in their original condition, missing accessories, or damaged due to misuse.

  • Products returned after the 30-day return period.

7. Contact Us

If you have any questions about our Return & Refund Policy or need assistance, please reach out to us:

We’re here to help and ensure your experience with Appliances and Parts is a positive one!